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Reputation Management

Posted on March 8, 2012 by Derek Taylor

Is Your Online Reputation Hurting Your Business?

Are you a business owner? What is your business’ reputation…online? If you’re like most business owners, you have no idea because you’re too busy running your business to deal with it. That could prove to be a terrible area to avoid.

Now more than ever, people are using the internet to find businesses to purchase goods and services from. In the years before the internet, people would tell about their experiences at places of business to the business owner, the employees, or they would tell their friends. People still do that!

With the advent of the internet and sites like Yelp, Foursquare, judy’s book, insiderpages, and many others, people are also leaving reviews of their experience with businesses online. People have gotten wise to this method of providing reviews of other’s experiences and are using reviews to make decisions on who to do business with. Most visitors to Amazon.com say they check the reviews for a product before purchasing.

Do you know how your business is doing online? Do you have a way to manage it? What would you do if you found a poor review of your business online? Do you know what to do and, most importantly, what not to do?

I do. As a Reputation Management Consultant, I know what to do to get your business more reviews as well as deal with any negative ones. If you’re concerned about your business’ reputation online and what people are saying about it, I know what to do. I can help you improve your business’ reputation, get more business in the door or to your website, and improve your bottom line. Contact me using the form on the contact page for a free no-obligation assessment of your business’ online reputation and what I can do to help your business be more successful.

Read More   Tagged online reputation, reputation management, reputation management tulsa | Leave a comment 

Facebook Timeline For Fan Pages

Posted on March 7, 2012 by Derek Taylor

Facebook Timeline is coming to Fan Pages

In case you haven’t heard, Facebook announced a week ago that it will be converting all Business pages, commonly called Fan pages, to the Timeline format on March 31st. This is the same change that Facebook made to Personal pages in early February. However, the changes to the Fan pages is more extensive that the changes to Personal pages.

There are other major changes associated with the Timeline conversion that you need to know about also. The page tabs (the ones on the left of the page below the image) go away. The image above those page tabs goes away also. See the images below as a reference.

Landing page tabs and profile image is gone as of March 31, 2012.

As you can see, the changes are dramatic. Probably the most dramatic of all is that the page owner will no longer be able to direct which page the visitor lands on first. So, if a fan page has an opt-in page for a coupon (like in the example below) or newsletter that the visitor lands on, they won’t be able to use that anymore. All traffic will now land on the Timeline page.

Example of existing Opt-in Landing page on a Fan page

There are however, good things to look at from this change. First, the page is wider at 810px instead of 510px. This provides more real estate (screen space) for your page. Second, the whole page is cleaner. I don’t know about you but I’ve always thought that Facebook pages were too busy. You had an image on the left, links/tabs below that, on the right you had Birthday announcements and other requests, suggested friends, Facebook Ads…it is just quite busy. See below image for an example.

Existing Facebook Fan page style through March 30, 2012

With the new Timeline format, everything gets cleaned up and it makes it easier, in my opinion, to view the page because you don’t have all of the other distracting things to look at. See the images below for what a Fan page will look like beginning March 31, 2012. The first image has the Timeline Cover turned off and the second image includes the Timeline cover. The Timeline Cover is a picture or other graphic where you can place your logo and what your company does.

New Fan page Timeline format with cover turned off

New Fan page Timeline format with coverAs you can, the changes are dramatic from the existing page format to the Timeline format. One thing about the Timeline cover, should you choose to use it, you cannot place text in it that would include things that should be in your About section. Those would include things like email address, phone number, physical address, etc. Facebook has been very specific in this regard as to what they will and will not allow.

Several other positive changes with this new format include the ability to pin images to the App bar. In the Fortune Cookies example page above, the App bar is the area that has the image of the map and the Like. You can pin an application here, a coupon, or something of interest to the site visitor. Pinning simply implies that it will stay there unless you manually remove it. Another change is that you can star a post that you want to always be at the very top of your postings. This could be a greeting or other important post that you want visitors to see every time they visit your page.

I hope this brief post has provided you with some good information regarding Facebook’s upcoming conversion of Fan pages to the Timeline format. If you have any questions or need help with your Fan page conversion to Timeline, feel free to contact me or post your comments below.

Read More   Tagged Facebook, Facebook Business Page, Facebook Fan Page, Facebook Timeline, Tulsa | Leave a comment 

Pardon The Interruption

Posted on February 15, 2012 by Derek Taylor

Please pardon the interruption in my communication. I’ve been very busy with other business and personal matters and haven’t updated or added anything to my site, until today. For those of you that were following me, I apologize for my lengthy absence. For those of you that are new, welcome! Many features of the site are currently being worked on so there may be some functionality issues. I am working hard to get those issues corrected. Bear with me. If you have a problem, concern, question, or need assistance, please fill out the form on the Contact page and I’ll get back to you within 24 hours.

Read More   2 Comments 

Happy Thanksgiving

Posted on November 26, 2011 by Derek Taylor

I was really busy yesterday with getting the house ready for family to come and enjoy the Thanksgiving Feast my wife had prepared so my message is late. I hope you and your family had a great Thanksgiving Day! I am very grateful for each and every one of you. I am grateful that I live in the U.S. and that I enjoy the freedom that our Founding Fathers staked their fortunes, their sacred honor, and their lives to give me and the millions of other Americans. I pray that I never take that freedom for granted. I am thankful for my family, friends, faith in God, and the many other blessings that I enjoy.

What are you thankful for?

Read More   1 Comment 

Masterclass Update

Posted on October 30, 2010 by Derek Taylor

I know it’s been some time since I’ve posted anything about John Thornhill’s Marketing Masterclass that I announced I had enrolled in. I am way behind. Much of this is due to work that has tied me down. I am a web designer and sometimes I have work that takes a bit of time depending on the client. While some websites are quite easy to build and don’t take longer than a few days, some take quite a bit longer and that’s where I’ve been for the past month or so. My workload is beginning to slow down a bit so I am able to dedicate some time again to the program.

I am currently working on Week 7 of the Masterclass and, so far, I have been very pleased with the class. John’s teaching method is through video, audio, pdf, and webinar. It works very well and the course progresses steadily starting off with the very basics. If you’re more advanced, the first 5-6 weeks will probably progress slowly for you and you might tend to get impatient. Just remember that you were once where many people are (newbie level) so you have to practice a bit of patience. The program will pick up and you’ll start expanding your knowledge.

So far since the class began, I’ve purchased a domain, established a hosting account, installed a wordpress blog, installed a special wordpress theme, installed plugins, added a subscription sign-up for a free report,  added Adsense to monetize my blog, learned how to add video (I still need to do this), and set up an autoresponder account.

While there are other exercises that the class has taken me through, these are the major areas. I am more advanced and most of this has been something that I’ve already done so it’s moved along a bit slow for me but I’m not complaining. Repetition is always good for solidifying your knowledge. I highly recommend John’s course if you want to break into the internet marketing arena. There’s a link to the right where you can get more information. If you don’t find the link, contact me and I’ll be happy to provide the link to you.

Stick with me and I will endeavor to provide more consistent updates on the class. This week we’re focusing on some advanced blogging tactics by installing a special widget for our blog and learning the basics of traffic generation.

Until next time…

Read More   Tagged Internet Marketing | Leave a comment 
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